Terms of Service

Last updated: April 2026

Medley is not a medical tool. It does not diagnose conditions, recommend treatments, or replace professional medical advice. Always consult a qualified healthcare provider before making any changes to your medications.

1. Acceptance of terms

By accessing or using Medley, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use Medley.

2. Not medical advice

Medley is an informational tool only. All output — including medication summaries, combined effect signals, flags, symptom connections, and provider summaries — is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment recommendations.

Medley does not:

Diagnose any medical condition
Recommend starting, stopping, or changing any medication
Replace the judgment of a licensed healthcare provider
Account for your complete medical history, lab values, or individual circumstances

Always consult a qualified healthcare provider — including your prescribing physician, pharmacist, or nurse practitioner — before making any decisions about your medications.

3. Emergency situations

If you are experiencing a medical emergency, call 911 immediately. Do not use Medley in an emergency. For medication emergencies, contact Poison Control at 1-800-222-1222. Medley is not designed for or capable of handling emergency situations.

4. Limitation of liability

To the fullest extent permitted by law, Medley and its operators shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the service or reliance on any information provided by it. You use Medley entirely at your own risk.

5. User responsibilities

You agree to:

Use Medley for informational purposes only
Not use Medley as a substitute for professional medical care
Provide accurate information to the best of your knowledge
Not use Medley in any emergency situation
Not use Medley on behalf of others without their consent

6. Accuracy of information

Medley uses AI-generated analysis which may contain errors or omissions. We do not guarantee the accuracy, completeness, or timeliness of any output. Drug information and clinical guidelines change over time and may not always be reflected accurately.

7. Accounts and profiles

You are responsible for maintaining the security of your account. You may create profiles to manage medication information for yourself and individuals in your care (such as family members), provided you have appropriate authority to do so. You must not create profiles for individuals without their knowledge or consent.

8. Termination

We reserve the right to suspend or terminate your access to Medley at any time for violations of these terms or for any other reason, with or without notice.

9. Changes to these terms

We may update these terms from time to time. We will notify you of material changes. Continued use of Medley after changes constitutes acceptance of the updated terms.

10. Governing law

These terms are governed by the laws of the United States. Any disputes shall be resolved in the courts of competent jurisdiction.

Contact

Questions about these terms? Email us at legal@trymedley.app.